At Coral Port, our focus is to offer high quality products and well known name brands to our customers at discounted prices. Therefore, due to our low margin we cannot accept returns or exchanges on any items. However, in an extremely exceptional case of accepting a return, at the sole discretion of the seller, -or cancellation of an order, which has been paid for and confirmed-, a nonnegotiable %20 restocking fee and $75 cancellation fee and a reverse delivery fee will be assessed. No return or cancellation requests will be deemed as valid unless exceptionally approved and clearly confirmed via email by us. Our return policy may not apply to all of our merchants. Any exceptions are listed on the item's page. If your item was shipped with our "Free Shipping" option, we will charge our outgoing shipping expenses because shipping is already included in the price, but the buyer will still be charged the round trip shipping costs incurred by Coral Port.
No Returns on Grocery Products: Due to the unique nature and competitive pricing of our grocery products, all sales of these items are final. We cannot accept returns or exchanges for grocery products. We encourage all customers to review their orders thoroughly before finalizing, especially when purchasing grocery items. Please note that this policy stands irrespective of the reason for the return request.
Amazon Restrictions: We are not liable for any item restricted for sale on Amazon or for sending to FBA. Buyers must ensure they are eligible to sell the selected item on Amazon or other marketplaces. This encompasses, but is not limited to, restrictions related to brands, categories, PPE, hazmat, IP complaints, pesticides, storage space, and other policies.
Coral Port LLC is not responsible for checking the SKUs and the ASINs on the PO kindly check your POs otherwise our return policy will be applied.
We don’t take responsibility for any item that’s been waiting for over 30 days at our warehouses. It is the buyer’s responsibility to check their account status such as inventory limits, hazmats, ungates etc. If Coral Port LLC does not receive any box labels (Must be Amazon FBA box labels) items will be disposed of without any refund.